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Best Rate Guaranteed

We guarantee to offer you, on our website, the best available rate in the market

At DUKES LONDON we are entirely committed to ensuring you have the very best rates available to you when you choose to book with us direct. That’s why, if you have booked with us direct*, within the first 24 hours of booking, should you find a lower rate for the same room type and reservation dates, we will not only match this price, but we will offer you a complimentary room upgrade to the next room category** on us!

If you find a more competitive rate on another website, please contact us directly below with details of your findings.

*Direct bookings apply to all bookings made via, by telephone, or via email to our team

**T&C’s apply:

  1. Complimentary upgrade is subject to the availability of the hotel at the time of your reservation and will be provided to the next additional room category only.
  2. DUKES LONDON reserves the rights to guarantee you the lowest available published rate only subject to making a claim within the 24 hours of your reservation being made.
  3. This guarantee is not valid on group rates, package rates or inclusive rate (such as when Breakfast is included), or any other special rates.

Best Rate Guaranteed policy does not apply to any of the following: Websites/travel professionals who package room nights with any other components such as tours, flights, transfers etc; Auction sites; Closed user group offers; Negotiated rates with DUKES LONDON Hotel partners.